Lyft Vs. Uber: Which Is The Best Platform For Riders And Drivers In 2019?
Are you considering driving for a ride-sharing service or hiring one? If so, you have several options to choose from. Uber and Lyft are two outstanding names in the industry.
But, before you sign up as a driver on one of them or book a ride, get to know their services. This article will discuss the important things you need to know about Lyft and Uber. It also explains how both ride-sharing services work. There will be a full comparison of the two, explaining the unique features of each.
How Uber And Lyft Work
Both services operate in a similar manner. They offer riding services to their customers from anywhere within their coverage area. Unlike the traditional taxi services, Uber and Lyft allow you to hire a taxi with a few clicks via their apps.
A potential customer only needs to put in their name and location to book an appointment. Then, at the agreed upon time, the driver will arrive to pick them up at their location. Riders can rate their drivers and tip them if they wish. Both Uber and Lyft have the same eligibility requirements for potential drivers.
Uber Services for Riders
Uber rolls out different plans with distinct features. They are designed to meet the various needs of customers. The available options are:
- UberX: This is the most basic of the services offered by this ride-sharing service. As many as four customers can use this service.
- UberXL: This is a special service for up to six riders.
- UberSUV: Uber offers this special service for VIP customers. They are offered the opportunity to use an SUV whenever they need a ride.
- UberPOOL: Riders who are going toward the same place can use the UberPOOL plan. It enables them to share the cost of the service. Pooling resources together to reduce their individual expenses.
- UberWAV: This is a special offer for physically challenged riders. If a rider needs a scooter or a wheelchair, the UberWAV is the best for such individual.
- UberTAXI: With the Uber app, a potential rider may call a taxi.
- UberSELECT: This is another plan for high-end customers. UberSELECT offers highly-ranked drivers for up to four riders at a time.
Uber uses these special plans to cater to the unique needs of the different demographics of their customer base.
Lyft Plans for Riders
Lyft also offers a wide range of plans. Riders are given several options. This is to ensure they can find a plan that accommodates their needs. Riders can choose from the following plans:
- Original Lyft: This is the most basic plan offered by the company. It allows up to four customers to share a vehicle.
- Lyft XL: Up to six riders can share this service. It is ideal for a family or a group of friends.
- Lyft Lux: Riders that ask for this plan have access to better vehicles than the regular plan. These vehicles can attend to the needs of up to four riders at a time.
- Lyft Lux SUV: This is the equivalent of UberSUV. High-class riders can hire this service and have a ride in an SUV befitting their status. Up to six riders can share this plan. Riders can also book a limousine with this option as well.
- Lyft Shared: Resource pooling is the basis for this plan. Riders can have a ride at a lower price since everyone will share the price. It is ideal for riders on a budget or heading in the same direction.
Similarities Between Lyft And Uber
In spite of their competitor status , both Uber and Lyft share some common features. A few similarities between the two are highlighted below:
· Up-Front Reservation
Riders can book both services in advance. This is regardless of when they want the ride. The location is also irrelevant as they can pick passengers from any location where the ride is ordered.
· They Offer Services via Mobile Apps
Passengers can order each of these services from their mobile apps. Once you download the app on your mobile device, you can hire a ride with a few clicks.
Although their apps differ in features, they both serve the same function: connect drivers and riders. The apps make the entire process of booking a ride pretty easy.
· Rush Hour
Both companies make provisions for their customers during rush hour. These are periods of the day when drivers stand a chance to earn more. During peak hours, there are more passengers than drivers on the roads. Uber and Lyft ensure that such passengers are not stranded. Provisions are usually made to get them to their destinations.
Rush hour is usually in the morning or evening. Peak hours also occur during special occasions. These include festivals, sporting events, and other moments when there is heavy traffic.
Selected drivers are usually notified of the rush hours. It is known as Surge for Uber and Prime Time on Lyft. As a driver, if you receive the notification and act fast, you will earn more while the rush hour lasts.
Lyft refreshes its rates every minute while Uber does so every two minutes. So, both platforms provide up-to-date information about such moments.
Riders can also tip drivers on top of the commission received for each trip. They do this at their discretion, they can tip through the app or offer cash.
Lyft and Uber don’t take a cut from tips drivers receive. Tipping is another source of income for drivers.
When it comes to pricing, Uber and Lyft offer almost the same thing. The charges differ from one city to another. But, a comparison of the two shows some similarities in their general charges.
Both companies charge $1 at the beginning of the ride. They charge $1.50 for each mile or 25 cents per minute.
Uber takes 25% of the fare for each trip while Lyft takes less at 20% commission. So, Lyft’s drivers can earn more than their Uber counterparts if they charge the same amount for a trip.
Some factors determine their charges. The services depend on distance, time, and other factors to determine what they charge per trip. Booking can only be done where there is internet connectivity. Riders must input their current location and destination to book a ride.
Eligibility Requirements For Lyft Or Uber Driving Job
Uber and Lyft don’t offer a free pass to every Tom, Dick, and Harry. Potential drivers must meet basic requirements before they are deemed fit to join the ranks.
Are you looking to work with either Uber or Lyft? Here are some important requirements you must meet to be considered:
- You must be at least 21 years old
- They both require some years of experience behind the wheel. Uber requires three years of driving experience if you are below 23 years old.
- Potential drivers must have a valid driving license.
- Proof of car registration and insurance is necessary. Note that your auto insurance may not cover you as a commercial driver. So, it is imperative that you have the right insurance policy that covers both you and your vehicle.
- Your car must be in perfect condition. It must be a 4-door vehicle, no later than 2006, and pass the company’s internal test.
- You must pass both criminal and background tests.
Uber has different requirements for its plans. So, you may consider checking the requirements for each plan if you wish to drive for Uber. For instance, since UberX is the lowest cost plan, a 2002 vehicle in good condition is acceptable. The same vehicle won’t pass for UberSELECT where a newer vehicle, 2009 and above, is required.
6 Key Tips To Becoming A Successful Uber/Lyft Driver
First, you have to make up your mind to drive for either or both of these services. After, you increase your chances of getting regular driving gigs and better income.
But, you need to know that working for Uber, Lyft, or both doesn’t bring automatic success. You are going to need to earn every dollar you make. This is because you are competing with other drivers for ratings, income, and customers.
It won’t be a walk in the park but you can become very successful at this. Here are some tips to help you be successful working for either of the ride-sharing companies:
1. Stand out of the Pack
In the midst of stiff competition, dare to stand out from the pack. This requires you to have a great relationship with your passengers. Your personality will come into play. You must be courteous, friendly, and make your passengers feel comfortable.
Your positive attitude and outstanding performance will likely earn you high ratings from riders. You could start getting some cool tips from some of your riders as well.
2. Keep Your Vehicle in Good Condition
The condition of your vehicle says a lot about you. How do you present yourself to your riders? They won’t feel comfortable in a dirty and rickety vehicle. Dirt from a previous passenger is a big turn off for many people. If there are other problems, fix them.
So, take the time to keep your vehicle in perfect condition. Clean it each time you drop off a rider. Take it for a wash when necessary. A well-maintained vehicle is attractive to passengers.
3. Take a Ride First
It is advisable that you understand how the system works before you sign up. So, you may take a few rides to familiarize yourself with the process. As a rider, seize the opportunity to ask your driver some questions.
Your question should include the pros and cons of the jobs and how to find and relate with customers. Ask for some valuable tips on how to handle rush hour and challenges from riders. This will go a long way in preparing you for the tasks ahead.
Before you take these rides, make a list of your concerns. Ask your driver questions, most will be willing to answer.
4. Take advantage of Bonuses and Referrals
Both companies offer sign-up bonuses, which must come from existing drivers. Depending on the situation, bonuses for both Uber and Lyft can range between $100 and $1,000.
The company may also offer you some incentives. This is usually if you meet a specific goal within a stipulated period of time after signing up.
5. Give Your Riders Some Treats
Many successful Uber and Lyft drivers have a good relationship with their riders. Some smart drivers offer their ride-sharing customers some perks. These are things like sweets, snacks, cold bottles of water, and a universal phone charger.
You can come up with other creative ideas. The idea is to make your customers comfortable and improve their ride-sharing experience. This will most likely earn you higher customer rating and propel you to the league of ‘in demand’ drivers who get pricier ride-sharing gigs.
6. Work for Both Uber and Lyft
You can work for both companies if you wish. It’s a good way to increase your chances of getting regular bookings. If you don’t get hired on one, you may be booked on the other ride-sharing company.
The more you work, the more you earn. More so, you will gain more experience while working for both services. As you put your experience to work, you will become a better driver.
Once you are familiar with rush hours, plan your affairs well in advance to be available to work then. You are going to earn more than during regular hours.
Five Things You Should Know About Riding With Uber or Lyft
As a rider, it is imperative that you understand how to get the best experience from riding Lyft or Uber. Consider the following valuable tips:
1. You May Have to Take a Walk When Necessary
Sometimes, after attending a rock concert or sports event, you may need to walk some before you hire a ride. This is to enable you to get out of the peak location and avoid paying a surge charge.
2. Refer a Customer and Get Paid
If you have a friend or family member who doesn’t use either of the services, refer the person and get a discount. If you want to take a ride together with the individual, ask them to download either app. Next, book a ride with the downloaded app and receive a discount for referring the rider.
3. Act Fast if You Lose Something
If you lose a phone, wallet, or anything else during a ride, act fast. Contact the company or the driver through your app to retrieve your lost item.
4. Order a Ride Via Google
You can also order a ride via Google Maps. It has an icon that is designed for booking ride-sharing services. With this feature, you can compare services and check the prices before you make your decision.
5. You Can Cancel a Ride
If for any reason you see the need to cancel your ride, do it right away. Do this fast to avoid getting charged for a ride you didn’t take. You may be asked to pay between $5 and $10 if you don’t cancel the ride fast enough.
Table Of Contents
Chapter 2 – How Uber And Lyft Work
Chapter 3 – Similarities Between Lyft And Uber